- Contents:
- Customer service today brings new challenges, new protocols, and new attitudes. As a service provider, you must be prepared with solid solutions if you want to continue doing business in the post-COVID economy. This course provides advice for returning to work and interacting with the public, dealing with distribution problems, and handling aggressive customers. David Brownlee, bestselling author of Rockstar Service, Rockstar Profits, helps you tackle these issues and provide extraordinary customer service. Discover how to implement new safety protocols, deal with upset customers, and deliver world-class service despite the challenges around you.
Title Information
Title: Serving Customers in a Continuously Changing World
Person: Brownlee, David
Publisher : LinkedIn
Category: eLearning, Berufliche Weiterbildung, Betriebswirtschaftliche Kenntnisse
4334
Copies
4334
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Reserved items
Loan period: 180 days