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Service management is the mental model behind ITSM tools like ServiceNow, Nexthink, and HappySignals ...
In stock since: 16.06.2021
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When an IT incident affects your organization, what you say, when you say it, and how you communicat ...
In stock since: 16.06.2021
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In stock since: 16.06.2021
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The Putting ITIL® Into Practice series is designed to help ITIL® Foundation-certified professionals ...
In stock since: 16.06.2021
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How capable are you, your team, and your organization of responding quickly and efficiently, with qu ...
In stock since: 16.06.2021
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The Putting ITIL® Into Practice series is designed to help ITIL Foundation-certified professionals a ...
In stock since: 16.06.2021
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This installment of the Putting ITIL® into Practice series helps ITIL® Foundation certified professi ...
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Learn the basics of both current versions of the world's most popular approach to IT service managem ...
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Problem management is about preventing and resolving the problems underlying interruptions of IT ser ...
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The release of ITIL® 4 modernizes the popular service management framework, adding coverage of topic ...
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